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British Council

Educational Organization

Filled out 70%

Comments 6

G

Gita Balsekar

The quality of the library online services for members is poor! Books that you request for are in circulation for over a year. Consequently, you do not get to read what you want to. Moreover, the pick up of books never happens on the requested date even after reminders and feedback. Lately, calls have to be made to a central office in Delhi (a call centre?) so there is very little chance of your problem being resolved. I have had problems with the pick ups on three occasions in succession, and in spite of complaints, no one has cared to resolve the problem- it still persists as of now! The library services have deteriorated and this is extremely disappointing. This is very unlike the British Council Library I once knew and loved! A real pity and great shame!
M

Megha Patil

Awesome #harrypotter... : )
R

R K INTERNATIONAL RAJU SHAH

Biggest mistake of my life dat i gave ielts from british council....Its been one month still my results are not declared due to bloody der internal issues...I also cudnt go in september intake because of their carelessness....And my career got spoilt because of them
J

Jayakumar Sundaram

Excellent service. My family members enjoy reading ... disciplined delivery and pick-ups as scheduled.
K

Kumarpal Vardhan

The library has gone online and it has an okay collection. Please I earnestly request people to not waste their time going to Lower Parel, instead Google mylibrary and you can sign up to the library and get books delivered at your doorstep.
A

Ananya Anil

Online services poor

Information

	Monday 10AM–6PMTuesday 10AM–6PMWednesday 10AM–6PMThursday 10AM–6PMFriday 10AM–6PMSaturday 10AM–6PMSunday Closed
	mylibrary.britishcouncil.org
	+91 22 6748 6748
	901, 9th Floor, Tower 1,, One Indiabulls Centre,, Senapati Bapat Marg,, Elphinstone Road West,, Mumbai, Maharashtra 400013, India
	3.7
	To learn more

British Council

Comments 6

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British Council

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Comments 6

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