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Comments 4
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Fidahusain BalegarService is average, few dishes are good. Otherwise, biryani is quite below average with enormous amount of star anise difficult to eat. Quick tip - you can order tandoori dishes.
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Devendra PrabhuneWorst Experience Considering to be an Executive Hotel we visited this place for dinner party of our Marriage Anniversary. Everything was going fine until my wife need to use washroom. She noticed washrooms were locked. When she approached to the staff they responded that washrooms are nonfunctional and use public toilets outside the hotel. She approached to person on main counter and conveyed her disappointment about hotel service. Because of this incident after returning back on table she was in bad mood and finding her very uncomfortable. I headed up towards restaurant manager for sorting a situation. I was under impression that manager would say sorry for inconvenience and offer complementary Mocktail or some starter which will ease the situation. But his response was very careless. I could not understand whether he was a manager or joker! After few minutes he came up with another hotel staff. I thought now this person will resolve the issue and we will be able to enjoy our party again. But as both of them came to our table they started arguing. And to that they were knowing I was recording an incident. I think if I would not have been recording they would have started a fight with me. They were so aggressive. After arguing with them for sometime I realized that these people has nothing to do with customers, customer services or customer satisfaction. If they had some care of customers, at first level they would not left washrooms in this condition. Our anniversary party was completely spoiled. We just finished whatever there in our plates and left hotel with half filled stomach...
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Sameer WaskarA good family restaurant with amazing ambience, good food and fair service. Outdoor and indoor seating with screens displaying sport matches. Plenty of parking facility.
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Sanket MurugkarNice ambiance, rooftop dinner .well prepared food..need improvement in service
Information
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| | globalpunjab.in |
| | +91 89560 03300 |
| | S-1, 2nd Floor, Destination Centre-1, Nanded City, Sinhagad Road, Pune, Maharashtra 411041, India |
| | 3.8 |
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